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Cancellation Policy

Sugarcube (esalestreet.com) ensures that your order is safley delivered to you within the promised delivery timeline. However, if you have ordered a wrong you may cancel the order through your Sugarcube (esalestreet.com) Account.

Please Note

If it is Prepaid Order, the amount will be refunded to you, in accordance with our Refund Policy
A cancellation request cannot be made after your order is dispatched

ORDER CANCELLATION BY SUGARCUBE (esalestreet.com)

Under some rare situations, Sugarcube can also raise an order cancellation request. These situations could be –

Product out of stock
Restrictions on the number of products you can order, as per Terms & Conditions of any Offer/Discount
Incorrect pricing or description of the product
Payment fraud suspicion by our Credit & Fraud Avoidance Department
Incorrect or Incomplete Buyer's Address
Non serviceability of Buyer’s address by our courier partners

1. How can I cancel my order?

You can cancel your order if it is not shipped.

2. Can I modify my order?

Yes, you can modify the following details of your order as long as it has not been ready to dispatch.

Shipping Address
Phone No.

3. Can I change quantity of my order?

We recommend you to place a new order for the same product with changed quantity.

About us

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